Currys

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3.8

( 8 reviews )

Furniture Stores, Department Stores $$

Open 10:00 AM - 08:00 PM See Hours

Unit 10, Middle Brook Retail Park, Horwich, Bolton BL6 6JA, United Kingdom

Currys PC World is a well-known electronics store located at Unit 10, Middle Brook Retail Park, Horwich, Bolton BL6 6JA, United Kingdom. It is situated in the Middlebrook Retail & Leisure Park. The store offers a wide range of electronics products and services, including in-store shopping, kerbside pickup, and delivery options. Currys PC World is known for its great prices, variety of products, and helpful and knowledgeable staff. The store operates from 10 AM to 8 PM from Monday to Friday, 10 AM to 6 PM on Saturdays, and 11 AM to 5 PM on Sundays. With its focus on customer satisfaction and quality products, Currys PC World aims to provide a seamless shopping experience for all its customers.

Amenities and More

Service options
- Kerbside pickup
- In-store shopping
- In-store pick-up
Accessibility
- Wheelchair-accessible entrance
Payments
- Credit cards
- Debit cards
- NFC mobile payments
Recycling
- Electronics
- Batteries
Offerings
- Repair services
- Assembly service

Reviews

3.8/5

8 reviews

5 stars

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3 stars

2 stars

1 stars

Leo crawford

March 22, 2024

Went into store today to buy a washing machine, tried to get the attention of someone but staff members don’t seem to want to know and rather chat amongst themselves. Anyway, I managed to get the attention of a staff member and bought the washing machine, got it in the car, took it home to find it has been damaged. Took absolutely ages on the phone to get through to currys to be told to just take it back to store to which I did. Again, staff members and management stood about chatting. Managed to get an exchange in the end but I won’t be returning to this store again.

Albert

March 22, 2024

I've been in curry's three times to buy something. A laptop, cordless hoover, then a washer. I walked out with nothing? I was told to wait as to busy to help me. Then, completely ignored? Three strikes, then that's it. I never go to any of these stores now!

Christina benefiel

March 22, 2024

Very good customer service from the nice Asian chap who helped with our purchase. No hassle, no fuss. Although they could do with a few more shop floor staff as I had to go looking for one.

Jacqueline stcyr

March 22, 2024

Click and collect was easy to use. Also the staff member Andrew who served me carried my Airfryer to my car as I am disabled & struggle to carry heavy items. I greatly appreciated his help & kindness.

Peter montalvo

March 22, 2024

We ordered 2 phones through car phone warehouse at currys on collect at store. Jules is the only member of staff who is able to deal with pickups ordered online. Jules was absolutely fantastic at sorting this out for us. I cannot recommend her service enough. Jules is a real asset to the store. Thankyou very much

Kehaulani smith

March 22, 2024

Bought a TV + Bracket on Boxing day, Operator 5 Shahid repeatedly tried to sell my partner and I some screen cleaner which we denied so weirdly he ended up giving it us for free? We asked multiple times whether the wall bracket would be suitable on a plaster board wall which Shahid confirmed and said it would be. We additionally paid for an install at our house (Thank god because we would of been in a huge mess otherwise). The Install date came along and the two install men had arrived and instantly told us that the bracket was incorrect for the type of wall we have and it was common for staff to sell the wrong brackets to customers (He had said it had happened 3 times that very day where they have come to do the installs and they had been sold the wrong kind of bracket), so we have been mis-sold a bracket which if we tried to install ourself potentially could of ripped the whole wall down. Thankfully the men were great and directed us to a cheaper mounting bracket which would be perfect for our wall and because of the inconvenience to us, they were happy to book a new install date at no extra charge the only issue is that the date was over a month away. I returned to Currys Middlebrook on the same day to refund the bracket and noticed on my receipt for the refund that £10 had been taken off the refund amount. It has turned out that when Shahid gave us the "Free" screen cleaner what he had actually done is given us a discount on our bracket and charged us full price for the screen cleaner. Because of this the store member 36 Sinead refused to give the full refund stating that because a discount was placed on the Bracket the only way to get our full amount back would be to bring the "Free" Screen cleaner back with us and return it. The only positive was that they were able to bring the install date forward to the following week. I have got to say that I'm completely outraged at this and question the legality of charging someone for something when you're stating it is free and then refusing to refund the full amount of money until the "Free" items are returned. I have raised this complaint with Currys customer complaints department and they hopefully should be sorting this ordeal out. While I cannot complain about the tech and the products in the Currys stores I really think their staff should learn to admit if they don't know whether an item is fit for the purpose for a job before pushing for a sale.

Jose chacon

March 22, 2024

Went here to look at a new phones, was stood looking at the new iPhone and Google pixel 8 pro , not once within the half an hour did a single staff member approach us , some staff were too busy on their own phones neglecting to help us out with our new one. No worries though as I will spend my money elsewhere and get better service

Robert barringer

March 22, 2024

Well they have some stock of items required but possibly the one you want ain’t in (a sign on the fridge door would help). Extra sales people should be hired in on busy days and one with Body Odour should be told of the issue. A trail of BO followed wherever the person walked so a forced gap of 3 m was required. The item wanted was out of stock like normal so settled for another item. Got home and told the wife, both unhappy of my pick went back credited pick and wanted another item - out of stock and asked to tell us when in…endless wait so bought somewhere else…